Responsible Play & Support

Guidance for managing time and spending, taking breaks, and finding help in the United States.

Play within your limits

Only play if it is legal in your location and you meet applicable age requirements (often 21+ for regulated wagering in many states).
Set a budget before you start. Never chase losses; treat play as entertainment, not income.
Set a time limit and take regular breaks. Avoid playing when stressed, upset, or under the influence.
Keep track of deposits/spend and time spent across all sites/apps you use.

Session & time-spend tools

Time reminders: Use device timers/Screen Time (iOS) or Digital Wellbeing (Android) to set app/site limits and break reminders.

Spending limits: Use your bank/app controls (transaction limits, card controls) and consider separate “play” accounts with strict caps.

Reality check: Pause periodically and review your session: time spent, net wins/losses, and whether you are still enjoying it.

Cool-off breaks & self-exclusion

If you need a break, you can request a temporary cool-off or longer self-exclusion from your account with us.

Cool-off (optional): 24 hours, 7 days, or 30 days.

Self-exclusion (optional): 6 months, 1 year, 5 years, or permanent. During self-exclusion, we will restrict access as reasonably possible for your account.

Note: Self-exclusion is account-specific. For regulated gambling, many states offer operator-wide or statewide self-exclusion programs via their regulator.

Disable or delete your account

Check your account settings for options such as Disable, Close, or Delete account.
If you cannot access settings, email us at contact@lunarforesthaven.com from your registered email and include your username and request type (cool-off, self-exclusion, disable, or delete).
We may ask for verification to protect your account. Some data may be retained as required by law, security, or recordkeeping obligations.

Warning signs

Spending more than you can afford, borrowing, or hiding play from others.
Unable to stop, feeling restless/irritable when trying to cut back.
Missing work/school, relationship conflict, or financial distress linked to play.

US help resources

National Council on Problem Gambling (NCPG): 1-800-522-4700 • ncpgambling.org
988 Suicide & Crisis Lifeline: Call or text 988 • 988lifeline.org
State resources: In some states, 1-800-GAMBLER is available. Check local listings for your state’s program.
Regulator directory: Find your state or tribal gaming regulator via NAGRA: nagra.org

If you or someone else is in immediate danger, call 911.